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Microsoft Teams is Overshadowing Zoom by a Landslide --- Here’s Why

Microsoft has announced a bunch of new features coming to its Teams platform before the new year, some of which are right on par with its competition, and some of which are new and different --- and we’re excited!

The new features, which Microsoft disclosed via a blog post on July 8, are supposed to make chats, meetings, and other collaborations less tiring and more productive. These new releases; such as the much-anticipated ability to see 49 people on screen at once, will be reaching end-users as soon as the new few days.

The ability to view 49 people at once will be especially great for remote classrooms. This feature, called large gallery, can now be enabled from the meetings control bar, on top of the meeting screen, and is available for video calls with 10 or more participants. What's even better is Microsoft is not stopping with 49 users. They are planning to eventually add support for up to 1,000 participants on a single call. It will also be adding the ability for up to 20,000 users to watch presentations or discussions in Teams.

Teams users who enable this new feature will notice that calls and meetings pop out into their own window aside from the main Teams window. Because of the separate windows feature, meeting notes are now taken on the meeting's meeting notes tab in the main Teams window.

Another new feature Microsoft is planning to roll out is called "Together Mode”; a new view that makes it look like everyone is in the same shared space rather than the 49-person grid view. Microsoft is using AI segmentation technology to make this happen and is hoping that this functionality will help users feel like they’re all in the same room. In the beginning, this will take the form of an auditorium view, but Microsoft is planning to add additional options for more views soon.

Also on the new-release radar are video filters that will enable users to adjust lighting levels or soften camera focus before they join meetings. This is called “Focus Mode” and is supposed to help users focus on content without the distraction of video feeds.

The long-anticipated breakout rooms are another exciting release coming your way. Zoom users, in particular, may be the most excited about this. These breakout rooms will enable users to split participants into smaller groups.

All of these new features are available for the Teams desktop client on Mac or Windows but are not available in Teams on the web.

Some of the other features which Microsoft plans to add at some point but have not yet released a date for include message extension, the InVision Freehand Digital Whiteboard, and the ability for live events to open in their own window.

The new "Reflect" messaging extension will let meeting hosts check-in regularly with meeting participants or ask about a specific topic. The Reflect extension will be installable from GitHub and be available for your IT team to deploy inside the Teams Message Extension Menu.

Chat bubbles are coming soon too! Instead of requiring users to manually open chat windows to view chat screens, chats sent during Teams meetings will show up on the surface of the screens of all meeting participants. Suggested replies in chat are rolling out this month.

Teams is also getting live reactions, which will allow participants to react using emojis that will appear to all participants. Live reactions are a feature in PowerPoint Live Presentations --- which is also coming to Teams in the future. This feature is meant to help with audience engagement during presentations.

The new release list continues to grow with speaker attribution, translation for live captions, and transcripts. This is meant to clarify to meeting participants who is speaking, what's been said, and who said it. The new Tasks app (which is the new name for the Planner app in Teams) will provide a unified view of tasks from To Do, Planner, and Outlook.

Finally, Microsoft will be adding new Cortana capabilities to the Teams mobile apps for iOS and Android. Using this functionality, users will be able to make calls, join meetings, send chat messages, and more with just their voice. This feature will be coming to the Teams mobile apps "in the coming weeks" and will be available first for Microsoft 365 Enterprise users in the United States in English.

With its release of so many new features and functionality, Microsoft continues to dominate the world of video, chat, and collaboration tools. Whether in-person, remote, or a hybrid of both, many organizations are using Teams to revitalize the way that they communicate with their teams.


RCS Professional offers ongoing training and support for the Microsoft Teams platform. Contact us to learn more or to schedule yours.

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Teaching Tech in Belize --- What it Taught me

Tech can take you in many different directions, but who knew it would give me the opportunity to take a business trip to Belize? I spend my days working at RCS Professional Services, a tech company located in New York City. I love my job for many reasons; among them, I get work with a terrific tight-knit group of co-workers. At RCS, my day-to-day activities consist of pursuing new client acquisitions, as well as performing various HR and business development functions. The staff makeup is all-male with the exception of one female co-worker, who handles purchasing. Thus, I gravitated towards joining a Women In Tech Facebook group for networking with other women. And this led me to Belize. It started when I commented on Kavya Krishna’s (@kavyakrishna) Facebook post asking for volunteers to run a summer coding camp in Belize run by the organization she co-founded: The Society of Woman Coders. The goal of this organization is “to encourage young girls in developing countries to opt for careers in STEM by conducting free coding camps globally.” My comment on Kavya’s post read, “Do you need to know how to code to apply?” to which she responded, “not necessarily. You need basic coding knowledge” followed by, “why don’t you PM me?” Well, one PM and a couple of interviews later, I was officially inducted into The Society of Woman Coders, and prepping for my first trip to the beautiful country of Belize. Together with my co-facilitator; both of us women working in the tech sector, we set out on a mission to offer a one-week free coding camp to high school girls in the city of Belmopan, Belize. The experience was completely new for me and going into it, I really had no idea of what to expect. I was so gratified to see that these girls far exceeded every goal I set for them and proved to be smarter and more dedicated than any high school students I’d ever seen. I quickly realized that though these girls came from an “underdeveloped country,” their commitment and determination --- and perhaps the absence of outside distractions --- enabled them to focus and advance both their skills and abilities. The program culminated in each of the girls developing their own product or service to sell, as well as a website to represent it; both created over the course of just one week. Each of the girls had something amazing to present, and it was evident from the quality of their work that the talent-game was strong in Belize. The girls were tasked with explaining why they picked their project, and the creativity we saw was astonishing. One girl created a website, which was a self-help guide for people afflicted with asthma. She explained that the reason she picked this particular project was because of her own experience. She suffers from asthma and had an attack once where she was challenged by not being able to get to medical help in time. Thus, she had to figure out how to solve the problem on her own. This site would be to help others in the same situation. Another girl created an online store for people to purchase feminine-hygiene products anonymously since she said that many of her friends felt uncomfortable getting what they needed otherwise. The creativity and resourcefulness of each of these young girls blew my mind, but what I loved most, was seeing women getting ahead in tech in a country that’s third world and also being able to interact with so many other smart women in tech. At the awards ceremony on the last day of the camp, a few of the girls shared their experiences from the week. One girl, Sole, told us how before this program, she always thought of IT as a field that was “so, so boring” but her experience “made her change her mind and realize how fascinating IT actually can be.” She expressed that she found herself looking forward to pursuing a career in tech. After Sole spoke, I breathed a sigh of relief knowing that for this one girl ---and hopefully many more --- this had been a successful experience. One parent remarked to us afterward that her daughter said that “this was the best week of her life.” It was empowering to witness young women looking for their own place at the tech table in Belize, and investing time and energy over their summer break to learn how to code. It was gratifying to see the support that the Belizian government lent to this effort, and the energy and passion they invested in the girls. The camp was 100% initiated, funded and run by government officials, and the Belizian Directorate General for Foreign Trade was present for both the opening and closing ceremonies. I watched how he posed for a picture with each girl at the awards ceremony, and the smiles of pride on each of their faces as their names were announced and he presented them with their awards. Even local business owners got involved. I learned that The Inn at Twin Palms where we stayed, offered us lodging there at a very discounted rate, and also, the local news station came down to the school multiple times throughout the week to give media coverage to the program. Now that I am back in New York, the work is far from over. The Society of Woman Coders has been in ongoing contact with the Belizian government to set up follow-up programs for the girls, as well as offer them additional resources, mentors and online support groups. The goal is to continue to foster their newfound knowledge and interest in tech. Word already has caught on, and since hearing about the work we did in Belize, many other developing countries have been reaching out to Kavya to inquire about bringing the program to their girls as well. But, for me, I know that these young girls from Belize will always have a place in my heart and I cannot help but feel grateful to RCS, The Society of Women Coders, and of course, all of Belize, for the opportunity to have been part of it.