No matter what your IT needs, RCS has a plan that is right for you.
Essential | Advanced | Premium | |
Support | |||
Remote Help Desk Support | ✔️ * | ✔️ | ✔️ |
24 x 7 Network Infrastructure Monitoring | ✔️ | ✔️ | ✔️ |
Online Support Portal | ✔️ | ✔️ | ✔️ |
Onsite Support | ✔️ ** | ✔️ | ✔️ |
Management and Strategy | |||
Dedicated Account Management | ✔️ | ✔️ | ✔️ |
Strategic Technology Planning | ✔️ | ✔️ | ✔️ |
Contract and Vendor Management | ✔️ | ✔️ | ✔️ |
Weekly Reports and KPIs | ✔️ | ✔️ | |
Quarterly Business Review | ✔️ | ✔️ | ✔️ |
Quarterly Risk Analysis | ✔️ | ✔️ | ✔️ |
Asset & Inventory Management | ✔️ | ✔️ | ✔️ |
IT Budget Preparation | ✔️ | ✔️ | ✔️ |
IT Documentation | ✔️ | ✔️ | ✔️ |
Services | |||
Procurement Services | ✔️ | ✔️ | ✔️ |
Quarterly User Product and Technical Training | ✔️ | ✔️ | |
Unlimited Access to Training Library and Recorded Webinars | ✔️ | ||
Monthly Onsite Scheduled Visits | ✔️ | ||
Security | |||
Managed OS Security patching | ✔️ | ✔️ | ✔️ |
Desktop and Server Anti-virus Protection | ✔️ | ✔️ | ✔️ |
Data Backup Management | ✔️ | ✔️ | ✔️ |
Email Spam Protection | ✔️ | ||
Email Advanced Threat and Phishing Protection | ✔️ | ||
Email Encryption | ✔️ | ||
Website Content Filtering | ✔️ | ||
Dark Web Scanning | ✔️ | ||
Password Management Tools | ✔️ | ||
Multi-Factor Authentication | ✔️ | ||
Single Sign-On | ✔️ | ||
Identity Protection | ✔️ | ||
Data Loss Prevention | ✔️ | ||
User Security Awareness Training | ✔️ | ||
Computer Encryption | ✔️ |
*Terms and Conditions Apply
**Charged Hourly
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CORPORATE OFFICE
800 Third Avenue, 3rd Floor
New York, NY 10022
Office: 212-532-9111
701 Whitlock Ave SW, Unit K48
Marietta, GA 30064
Office: 404-900-9854
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