our
history.
RCS has its roots in retail. The first Rockwell Computer and Software store opened in New York City, on 39th and Madison Ave in 1990 and was an instant success. A second store was opened on 56th and Madison in 1993; In 1997 a third store was opened in Rockefeller Center.
At this time, Jeffrey Tebele moved from his job as a service and repair technician and began to manage information technology for the entire operation. After a merger with a another chain, Rockwell became an eight location operation with revenues of 100 million and was renamed RCS Experience.
Jeffrey, along with a three-person staff, managed IT for the operation. They supported wide area network connectivity, telecom and voice communications networks, email, point of sale and inventory system for retail operations, warehouse and distribution systems, wire and infrastructure, file sharing and backup solutions.
Jeffrey recognized that small and medium-sized businesses needed IT support, and it was more efficient for them to have this out-sourced instead of a staff position. In 1999, with customer satisfaction and technical skills carried over from the repair business, and the engineering skills from the IT operations, Jeffrey founded RCS Professional Services. The company focuses on providing IT solutions, products, and services to small and medium-sized businesses in the New York Tri-state area, with fewer than 100 employees. RCS has steadily grown revenues and its client base, with its laser focus on providing stellar customer service, and quality technology solutions.
Today, RCS Professional Services actively serves over 50 companies: most of them with between 10 and 100 employees. RCS’ goal is to develop and maintain the individualized IT infrastructure that each company needs to both sustain and grow. Their ever-growing team prides itself on being proactive, not reactive and RCS's approach is to always treat your business, like it's ours.
