RCS Professional Services is a full-service IT Managed Service Provider offering IT solutions, products, and services to small and medium-sized businesses in the New York Tri-state area.
RCS proactively develops and maintains the individualized IT infrastructure that its client companies need to both sustain their businesses --- and grow.
Our team of experts meet to review and evaluate your current IT infrastructure and to get to know more about your business. Knowing what you do helps us to create a personalized plan for your company, which we then will review with you. This will include what we see as "Pain Points," which are areas of vulnerability.
You get your own team of techs. We walk you through everything you need for a successful, swift, on-boarding experience. This includes detailed documentation of your on-site setup so when your staff calls in to our support line, we know your system to assist you on the spot.
We manage your systems behind the scenes on an ongoing basis, so that you can work without being interrupted. Our proactive care; such as patching and updating, as well as data backup, security and recovery are key to creating a strong and seamless infrastructure with a goal of 100% up time so you can focus on growing your business.
Our vCIO team of Pros visit your office on an ongoing basis as part of our Net-Admin service to go over any new or existing needs you may have. We also schedule monthly calls with you.
We've moved ourselves. We have moved many of our clients, with little to no downtime. We know the drill. Get our white-paper-checklist on our best practices to think about as you plan your move.