Norman brings decades of IT experience and hands-on knowledge passionately and expertly to the RCS team. An Information Systems major at NYU, Norman's IT roots started when he founded his own internet music company called iJockey before beginning his "real" career in IT as a sales-associate at RCS back in RCS's formative years when it was still an electronics store. Currently, Norman serves as our Chief Solutions Architect which means that he is the genius responsible for ensuring that things work seamlessly both at RCS and for our clients.

Vinod is a graduate of Queens College where he studied Sociology, History and Secondary Education with a focus on human and psychological behavior based on societal impacts. He loves to read and spend time with his family, including his one-year-old niece.

Certifications-
- CMNO/ Certified Meraki Network Operator
- Certified Cisco Business Architect

Esther holds a Masters degree of Social Work from Fordham University and a Bachelor's degree in Business from Bellevue University. She is passionate about bringing her business background and love of people to the RCS team. A native Pennsylvanian, she loves exploring the city and can often be found people-watching or drinking coffee somewhere in New York City.

Milen studied Accounting at Baruch College before joining RCS in 2005. Hailing from Venezuela and then Hong Kong, Milen now lives in Ozone Park, Queens and enjoys playing with her Jitsu Terrier dog, Brownie.

Chloe is a Marketing and Communications student at PACE University. Hailing from Florida, she’s excited to be living out her dream of living in New York. She loves watching old movies (anything with Cary Grant), exploring the city and people-watching. Her bucket list includes sampling every single veggie burger in New York; apparently the Impossible burger is the best one she’s eaten yet.

Jesse studied Materials Engineering at The University of Alabama- Birmingham. After working at RCS's NY office for 2 years, his move to Atlanta, GA prompted the company to set up a remote tech team, which he leads, Jesse brings extensive experience dealing with a multitude of arenas within IT. Some of his specialties include deploying Sonicwall, Meraki, switching and WiFi solutions. Besides spending time with his wife and kids, Jesse is an avid golfer.

Certifications-
- Comptia A+
- Microsoft Certified Solutions Associate (MCSA) 2012
- Microsoft Certified Solutions Associate (MCSA) Server 2016

Omar, our Senior Project Engineer, has B.A, in computer science from City College and an A.A. degree in computer technology as well as over 20 years of experience in the IT field. He has worked with Microsoft DOS, Novell, and Active Directory, as well as all versions of Windows and Exchange and performed countless migrations to/ from Dropbox and Box. Omar resides in Teaneck, NJ with his wife and three children and loves to go canoeing.

Certifications-
- Comptia A+
- Comptia Network+
- Microsoft Certified Solutions Associate (MCSA) 2012

Call him Timothy, Tim, Timmy or any variation of the three; just don’t enter a paintball competition with our Lead-Team Tech. Tim has been paintball-ing competitively since he was 11, and he will beat you! He also enjoys woodworking and spending time with his wife and two boys.

Certifications-
- Comptia A+
- Comptia Network+
- Cisco Meraki Network Operator
- Microsoft Certified Professional
- Microsoft Certified Solutions Associate (MCSA) Server 2016

Ralph is currently pursuing a degree in Computer Engineering Technology and minoring in Electro-Engineering. He is the youngest of six and is the best uncle, at least according to his four-year-old niece. When he’s not troubleshooting, Ralph loves to cook and bake and hopes to become a coder someday.

Certifications-
- Network Pro (equivalent to Comptia Network+)
- PC Pro (equivalent to Comptia A +)
- Cisco for Business Certified Professional
- Microsoft Certified Professional

Albert Louis Jr, or AJ as he prefers to be called, began his technical training at Per Scholas university, where he was honored as their Valedictorian and Core Values Honoree. He has a special interest in cloud computing and architecture and is a big comic book nerd.

Certifications-
- A+
- Net+

A New Jersey native, Ahmad now lives in Georgia with his wife and 3 kids. Ahmad studied Mechanical Engineering, NCIS Networks, and Information Systems at Lincoln Tech. He is a huge sports fan (specifically football and basketball) as well as a former black belt martial artist.

Certifications-
- A+

Felipe holds a degree in Technology from NYC College of Technology. Some of his hobbies include playing video games, working out, and Anime. Felipe was born and raised in Front Royal, Virginia but moved to New York City at the age of 4 and has been living here since.

Certifications-
- A+

Rajazy joins the RCS team in L.A. Born and bred in Southern California, he brings a background in education and a passion for technology. When he's not working, Rajazy enjoys traveling, photography, visiting Disneyland, and baseball and he is praying that the Dodgers don't lose the World Series this year.

Zafar has a degree in Business Administration from Rider University as well as a JD from Widener University. He is currently pursuing his Security+ certification. Zafar grew up in New Jersey and loves to garden; this year he has grown tomatoes, mint, hot peppers, squash and jasmine.

Certifications-
- A+
- Net+

A Georgia native, Eric recently joined our team to fill our newest role of Triage Tech. Eric is the guy who makes sure your issues are getting responded to in a timely manner and that we are delivering the most, effective and efficient service possible. When he is not working, Eric can be found playing video games, trying new recipes in the kitchen, and spending time with his fiance.

Certifications-
- A+

Jay is probably our only tech to have written his first programs in FORTRAN on an IBM-029 Keypunch, while studying agriculture as a student at Penn State. Jay attended Grumman Data Systems School to study programming and began consulting in 1999. Jay has four children and three grandchildren.

Certifications-
- Information Technology Infrastructure Library (ITIL) Foundations