Outsourced IT Support New York
Business is challenging enough without adding issues with technology to your to-do list. If you don’t have an IT staff, or the one you currently have is inefficient and expensive, you’ll want to learn about alternatives. At RCS Professional Services, we offer those alternatives. We provide managed IT services in New York for medium and small businesses.
Many people know that to work and live in New York is expensive. The cost of hiring and keeping an in-house IT staff is higher than in many other locations. And if you don't have the budget for an IT staff, you'll end up handling the IT tasks yourself or relying on your non-technical staff to come up to speed. It takes several years for IT staff to become proficient. Asking your existing employees to fill that role may cause frustration and turnover.
There are quality IT people available in New York. However, they don’t always keep up with the current technologies. It’s not necessarily their fault, either. The technologies change too quickly for any single staff member to keep their skills updated. At RCS, technology is our business, so keeping up is a core function of what we do. We pass that crucial benefit onto you.
While an internal IT staff tries to stay current with technologies, you do not want this staff to concentrate their learning on technologies that your company won’t use. You want them to increase their expertise in the technologies that you currently use. They also need to know when it is time to upgrade or replace the technologies when the need arises. We have experts knowledgeable in various technologies at RCS, and we can find qualified individuals for other technologies as the need arises. That capability is not usually feasible with a few internal IT staff members. Most business owners would not know how to find these technology specialists. They are likely to pay too much, and the skills may not always be a good fit.
It is difficult for small IT staff members to establish partnerships with major technology companies, like Microsoft. They don't have the resources that we have. These partnerships are essential in ensuring that your technologies work the way they are expected to work. And when they don't, our partnership arrangements can get to a solution quickly. To put it another way, do you want your IT staff to spend days trying to solve a solution? RCS, along with our partners, can usually find the solution within hours.
We take a holistic approach to our services, which is not something many of our competitors are willing or able to achieve. Our proactive outsourced IT services are what we are known for, and we pride ourselves on learning your business and figuring out the best technologies and the best staff to implement it.
It is our experience that many small business owners dread having to manage IT services in New York. They do not have the expertise, which causes them to choose the wrong technologies and overpay. But purchasing technology is only one piece of the puzzle. They also have to keep it running and know what to do when it is no longer working. They end up spending an excessive amount of time on tasks that have little to do with their core business.
If you relate to this scenario, take comfort in knowing that we can remove the dread and outsourced IT support and managed IT services for your New York business. We’ll get to know your business and recommend any changes when necessary, and we will do so at an attractive price. You’ll be free to run your business the way you intended. Contact us today to get started.
