how we work with
our managed it clients.

Our Four-Step Plan
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    on-site
    consultation

    Our team of experts meet to review and evaluate your current IT infrastructure and to get to know more about your business. Knowing what you do helps us to create a personalized plan for your company, which we then will review with you. This will include what we see as "Pain Points," which are areas of vulnerability.

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    onboarding

    You get your own team of techs. We walk you through everything you need for a successful, swift, on-boarding experience. This includes detailed documentation of your on-site setup so when your staff calls in to our support line, we know your system to assist you on the spot.

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    maintenance, data back-up,
    24/7 remote and onsite support

    We manage your systems behind the scenes on an ongoing basis, so that you can work without being interrupted. Our proactive care; such as patching and updating, as well as data backup, security and recovery are key to creating a strong and seamless infrastructure with a goal of 100% up time so you can focus on growing your business.

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    ongoing live
    check-in and assessment

    Our vCIO team of Pros visit your office on an ongoing basis as part of our Net-Admin service to go over any new or existing needs you may have. We also schedule monthly calls with you.

RCS Services also Include:

  • Proactive Outsourced IT Support
  • Project Scoping, Proactive Planning, and Implementation
  • Cyber-security and Data Protection
  • Cloud Computing
  • Custom-Tailored Communication Solutions
  • Hardware Purchasing
  • PCI Compliance

Ready to get Started?.

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partnered with.

  • microsoft
  • cisco
  • dell
  • hp
  • apple-partner
  • office-365
  • google-apps
  • microsoft-partner-network

what
our clients say.

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  • RCS is always quick to respond to our needs and ensures that they are doing all that they can to make things better for our network. The RCS is always friendly, as well as honest in their assessment of a particular situation. They always find a solution!
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    Chipper
    Sedlmayr & Associates, P.C.

  • RCS offers us an invaluable service. They always get the job done in the most reliable and efficient way. Everything they do is five star.
    avatar icon

    Florence
    Westminster Kennel Club.

  • RCS cut our costs by 40 %. They saved us a ton of money. Their service is super-good; they are always putting our company and needs first and then figuring out how to make money after.
    morris

    Morris
    Now and Zen PR

  • RCS was the architect and implementer of our IT solution. After an analysis of our existing systems, they outlined a new structure that afforded us more security, as well as speed and reliability. Their responsiveness and proactive planning, as well as ongoing monitoring, has ensured that our staff can work efficiently both in the office and remotely.
    carol

    Carol
    The Book Report Network Inc.

  • As a small UK business expanding into America, we needed IT support from day one that would enable us to focus on doing what we do best, rather than spending all day on the phone with IT consultants. RCS was recommended to us and we couldn’t be happier with the excellent support they have given us. RCS has some of the best IT consultants I have ever worked with, in 20 years in the business
    carol

    Dan
    One Search

  • I have been using RCS for 15 years and I can't say enough good things. They are priced well, efficient, timely, and really care about our business.
    carol

    Eli
    Cutie Pie Baby