our
history.

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RCS has its roots in retail. The first Rockwell Computer and Software store opened in New York City, on 39th and Madison Ave in 1990 and was an instant success. A second store was opened on 56th and Madison in 1993; In 1997 a third store was opened in Rockefeller Center.

At this time, Jeffrey Tebele moved from his job as a service and repair technician and began to manage information technology for the entire operation. After a merger with a another chain, Rockwell became an eight location operation with revenues of 100 million and was renamed RCS Experience.

Jeffrey, along with a three-person staff, managed IT for the operation. They supported wide area network connectivity, telecom and voice communications networks, email, point of sale and inventory system for retail operations, warehouse and distribution systems, wire and infrastructure, file sharing and backup solutions.

Jeffrey recognized that small and medium-sized businesses needed IT support, and it was more efficient for them to have this out-sourced instead of a staff position. In 1999, with customer satisfaction and technical skills carried over from the repair business, and the engineering skills from the IT operations, Jeffrey founded RCS Professional Services. The company focuses on providing IT solutions, products, and services to small and medium-sized businesses in the New York Tri-state area, with fewer than 100 employees. RCS has steadily grown revenues and its client base, with its laser focus on providing stellar customer service, and quality technology solutions.

Today, RCS Professional Services actively serves over 50 companies: most of them with between 10 and 100 employees. RCS’ goal is to develop and maintain the individualized IT infrastructure that each company needs to both sustain and grow. Their ever-growing team prides itself on being proactive, not reactive and RCS's approach is to always treat your business, like it's ours.

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what
our clients say.

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  • RCS is always quick to respond to our needs and ensures that they are doing all that they can to make things better for our network. The RCS is always friendly, as well as honest in their assessment of a particular situation. They always find a solution!
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    Chipper
    Sedlmayr & Associates, P.C.

  • RCS offers us an invaluable service. They always get the job done in the most reliable and efficient way. Everything they do is five star.
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    Florence
    Westminster Kennel Club.

  • RCS cut our costs by 40 %. They saved us a ton of money. Their service is super-good; they are always putting our company and needs first and then figuring out how to make money after.
    morris

    Morris
    Now and Zen PR

  • RCS was the architect and implementer of our IT solution. After an analysis of our existing systems, they outlined a new structure that afforded us more security, as well as speed and reliability. Their responsiveness and proactive planning, as well as ongoing monitoring, has ensured that our staff can work efficiently both in the office and remotely.
    carol

    Carol
    The Book Report Network Inc.

  • As a small UK business expanding into America, we needed IT support from day one that would enable us to focus on doing what we do best, rather than spending all day on the phone with IT consultants. RCS was recommended to us and we couldn’t be happier with the excellent support they have given us. RCS has some of the best IT consultants I have ever worked with, in 20 years in the business
    carol

    Dan
    One Search

  • I have been using RCS for 15 years and I can't say enough good things. They are priced well, efficient, timely, and really care about our business.
    carol

    Eli
    Cutie Pie Baby