VIRTUAL SALES MEETING

Watch our virtual sales meeting to learn who we are, what we do, and how we can support your business.

What You'll Learn In this Video

In this virtual sales meeting, we take you inside RCS Professional Services and walk you through how we partner with businesses like yours. You’ll get an in-depth look at:

 

Who We Are – Meet our leadership team and learn about the core values that guide everything we do.

Our Offerings – An overview of the services we provide, from managed IT to specialized solutions tailored to your needs.

Onboarding & Documentation – See how we ensure a smooth start with a structured onboarding process and detailed documentation.

Ticketing & Prioritization – How we manage support requests, prioritize critical issues, and keep your business running without disruption.

Continuous Feedback – Our real-time client feedback process that helps us improve and deliver the best possible service.

Client Portal – A look inside our ticketing portal where you can easily track requests, view updates, and manage communication.

Dedicated Account Management – How our account managers work closely with you to align IT strategy with business goals.

Our Departments – A behind-the-scenes look at the teams that make it all happen: Helpdesk, Projects, Procurement, Onsite, Central Services, and more.

This video gives you a transparent view of how RCS operates, so you can see exactly what it’s like to work with us.

FAQS

All Service Offerings

Support
  • Remote Help Desk Support
  • 24/7 Network Infrastructure Monitoring
  • Online Support Portal
  • Onsite Support
Management and Strategy
  • Dedicated Account Management
  • Strategic Technology Planning
  • Contract and Vendor Management
  • Weekly Reports and KPIs
  • Quarterly Business Reviews
  • Quarterly Risk Analysis
  • Asset & Inventory Management
  • IT Budget Preparation
  • IT Documentation 
Services
  • Procurement Services
  • Quarterly User Product and Technical Training
  • Unlimited Access to Training Library and Recorded Webinars 
  • Monthly Onsite Scheduled Visits 
Security
  • Managed OS Security Patching
  • Desktop and Server Anti-virus Protection
  • Data Backup Management
  • Email Spam Protection
  • Email Advanced Threat and Phishing Protection
  • Email Encryption
  • Website Content Filtering
  • Dark Web Scanning
  • Password Management Tools
  • Multi-Factor Authentication
  • Single Sign-On
  • Identity Protection
  • Data Loss Prevention
  • User Security Awareness Training
  • Computer Encryption

*Included services may differ based on your chosen plan.

READY TO GET STARTED?

RCS Ready to Get Started Call Out-crop